Shipping policy
Order before 1pm Monday to Friday for same day dispatch. All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Domestic Shipping Rates – Flat fee for all products site wide.
Shipping option
|
Estimated delivery time |
Price
Domestic Express Courier – Australia Wide
1 to 4 business days
Flat Rate $99 Australia wide
In-store pickup
You can skip the shipping fees with free local pickup at our showroom in Strathfield. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 9am to 5pm on Monday to Saturday. Please have your order confirmation email with you when you come.
International Shipping
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at sales@arcadesaustralia.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not ship to P.O boxes.
